Privacy Policy

Effective Date: 3/1/2026

1. Information We Collect
We collect information you provide directly to us, including your name, email address, and phone number when you request a callback or use our AI receptionist services.

2. How We Use Information
We use your information to provide, maintain, and improve our services, and to communicate with you regarding your account or requests.

3. SMS and Voice Communication
By providing your phone number, you consent to receive communications from 24/7 AI Voice. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security
We implement industry-standard security measures to protect your personal data.

5. Your Rights
Your Rights. You may opt-out of communications at any time by replying "STOP" to any text message. You also have the right to access, correct, or request deletion of your personal data by contacting us at sales@24aivoice.com. We will respond to verified requests within 30 days.

6. Third-Party Services

We use trusted third-party providers to deliver our services, including Retell AI (voice and chat processing), Bubble (application hosting), Stripe (payment processing), and Cal.com (appointment scheduling). These providers process data on our behalf under their own privacy policies and security standards. Payment card information is handled directly by Stripe and never stored on our servers.

7. Data Retention

We retain call transcripts, chat logs, and account information for as long as your account is active and for a reasonable period thereafter for legal and operational purposes. You may request deletion of your data by contacting sales@24aivoice.com.